Watson-Marlow Fluid Technology Group (WMFTG) is a global leader in niche peristaltic pump manufacturing and associated fluid path technologies and part of Spirax-Sarco Engineering plc, a FTSE-100 company. To stay that way, they need to improve operational efficiency, boost global reach and gain access to the tools required to drive customer success - all of which can be achieved via business transformation.
As part of a wider CRM system implementation project, WMFTG wanted to discover new value and ensure it’s prioritised. This will help the manufacturer align their project with strategy, which is key to creating the right environment for success.
Guided by Columbus, the global manufacturer was able to secure broad organisational alignment on key strategic goals and improve stakeholder engagement. Both of which are key to business transformation success as value realisation was overlaid on top of the implementation.
Read more about WMFTG’s challenges and how Columbus’ Strategy & Change team helped by clicking the button below.
