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FACTSHEET

The solution you need to improve your customer engagement efforts


If you can personalise customer experiences across all touchpoints, you can convert one-time purchases into repeat orders. The right CRM solution will help.

Microsoft Dynamics 365 (D365) Marketing is designed to help you improve customer insights, personalise engagements and drive loyalty. 

Part of the Customer Engagement suite from Microsoft, you can benefit from:

  • The ability to design and deliver experiences that are tailored to the individual customer
  • Improved lead nurturing activities to earn your customers' trust and loyalty faster
  • Access to AI-driven insights that can help you improve your marketing efforts

Read more about D365 Marketing's features and functionalities in our short factsheet.

Download the factsheet

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