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INDUSTRY REPORT

Where is commerce heading? 

In March 2020, online retailers generated 14.34 billion visits (largely due to the national lockdown) but more people have been flocking online to do their shopping regardless of the pandemic. Is this what the commerce landscape will look like in 2021?

There's no denying that the COVID-19 crisis has had a significant impact on the commerce industry but that's not the only thing. There's also Brexit, the ever-worsening threat of climate change and natural evolutions in consumer expectations. In other words, a lot's changing for the commerce industry and you need to be aware so you can keep up.

That's why we created this report. We examined the current situation of the e-commerce industry, including:

  • How sales have grown
  • Top trends impacting the industry
  • Changes to buyer behaviour and expectations
  • Tips on how businesses can adapt

Check it out via the button below and make sure your business is equipped for the future of commerce.

I want to see how the industry's changing

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