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CASE STUDY

How we transformed business operations and elevated customer satisfaction for Greg Rowe with Microsoft Dynamics CRM

Want to discover how we upgraded legacy ERP systems for an award-winning kitchen tap manufacturer and contributed to a rise in recurring revenue?

Significant growth meant that Greg Rowe needed a new ERP system - one that efficiently collected and stored reams of customer data in a single location for easy management. Rather than a fragmented legacy system, they needed a solution that gave them an end-to-end view of their customers' journeys. 

Microsoft Dynamics CRM was the ideal solution and Greg Rowe chose to partner with us due to our proven experience in the manufacturing industry.

To discover more about Greg Rowe's journey to a unified ERP solution, business operations transformation and enhanced customer satisfaction, click the button below to read the case study. You'll discover more on:

  • Greg Rowe's challenges.
  • Why Microsoft Dynamics was the right solution.
  • Why Columbus was chosen as the right partner.
  • Exactly how the Dynamics platform transformed Greg Rowe's business operations.
  • What it was like working with us.

Read the success story here

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