Gateway Foundation improves uptime and resolves critical application issues by leveraging ColumbusCare

With a legacy of caregiving dating back to 1968, the Gateway Foundation is a leading non-profit addiction care and 
rehabilitation treatment provider based out of Illinois. The organization operates out of multiple locations, offers online/ virtual consultations, and is known for providing evidence-based treatments with track records of achieving successful results.

The Gateway Foundation subscribed to the ColumbusCare service to overcome the increasing count of its application problems since it did not have enough in-house dedicated resources to address, and resolve, them. Without ColumbusCare, the organization found itself being compelled to raise a separate ticket for every problem it was facing.

Outcomes include:

• Improved uptime and quick turnaround time on glitches
• Reduced application management expenditure
• Continuous application and infrastructure care