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Customer profile

Eazi Access is Africa’s market leader in the rental, sales, servicing and training of work-at-height and material handling solutions, including access platforms, telehandlers, rotational telehandlers, mini cranes and accessories. Eazi Access has the largest and most diverse fleet of boom lifts, scissor lifts, telehandlers and vertical personnel lifts on the continent.

Business situation

For many years, Eazi Access has worked together with DynaRent, a rental management solution by Columbus, toprovide solutions for their Microsoft Dynamics AX systems. DynaRent is partnering with Eazi Access to look at better ways of incorporating customer-centric technology

Solution

Coinciding with a deployment of Microsoft Dynamics AX 2009 as Eazi Access’s ERP system, the company also implemented and integrated Microsoft Dynamics CRM 365 solutions. Eazi Access is swiftly moving to Microsoft Dynamics 365 for Operations.

Key Benefits

  • Improved efficiency and workflow with standardised processes.
  • Enhanced management and optimisation of usage, service, and rentals.
  • Strict control over any revenue leakage.
    Improved asset yield management using targeted rental, sales, and services data.
  • Improved customer intimacy through insight gathered from structured data collections

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