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Case Study

The Digital Customer Experience is a growth engine for pharmacy chain Kronans Apotek

By simplifying the purchase of pharmaceutical products and putting the customer experience in focus Kronans Apotek are aiming to capture new market shares. eCommerce has become a high priority for the business as they are working towards their ambitious vision: "100% customer satisfaction."

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One BI platform to manage all relevant KPIs and oversee coupled processes
Optimized processes – from sales and clarification to planning, production, and delivery
Transparency and visibility into milestones, requirements, and deadlines
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