Still wondering how you can bring more customer centricity in your business? Are you experiencing difficulties creating a great digital buying experience for your customers and sales teams? Are you feeling limited by factors like manual processes, inaccurate or incomplete data, and more?
What your business needs is a customer portal at the core of your digital commerce strategy; the key to perfectly complement and combine content, services, support and commerce into a personalized buying experience. No business can fully thrive without a customer portal in today’s business context, where one lost customer can push your business several few steps back.
Join us in this customer portal webinar to learn:
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How a customer portal helps to build your brand and enhances customer satisfaction
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Expert insights on how to maximize business value from your customer portal
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We give you an overview of the components and architecture that add value to the overall customer experience
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How you go from vision to prototype and then further, concrete examples of what a good user experience can look like
This webinar is part 2 of our 2-part webinar series on the theme Customer Portal.