Still wondering how you can bring more customer centricity in your business? Are you experiencing difficulties creating a great digital buying experience for your customers and sales teams? Are you feeling limited by factors like manual processes, inaccurate or incomplete data, and more?
What your business needs is a customer portal at the core of your digital commerce strategy; the key to perfectly complement and combine content, services, support and commerce into a personalized buying experience. No business can fully thrive without a customer portal in today’s business context, where one lost customer can push your business several few steps back.
Join us in this customer portal webinar to learn:
How a customer portal helps to build your brand and enhances customer satisfaction
Expert insights on how to maximize business value from your customer portal
We give you an overview of the components and architecture that add value to the overall customer experience
How you go from vision to prototype and then further, concrete examples of what a good user experience can look like
This webinar is part 2 of our 2-part webinar series on the theme Customer Portal.