IT solutions and supporting business processes directly impact productivity, service levels, and profitability. However, as organisations evolve, the changing business landscape necessitates them to adopt new IT solutions.
As business-critical applications portfolios get more complicated, maintenance costs rise, and technical expertise become scarce, how do organisations achieve and maintain a high level of operational efficiency?
This is where application management steps in. A robust application management process boosts productivity, controls costs, and helps realize expected business value.
This guide, written by experts who have worked in the field of application management for decades, describes six principles to implement application management effectively.