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Create omni-channel experiences that customers demand and desire today.
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Capture and unify customer data to create targeted offers.
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Build roadmaps to better understand your customers and increase customer lifetime value.
HOSTED BY OUR VERY OWN RETAIL EXPERTS
Today, retailers are facing more challenges than ever thanks to changing customer expectations and increased demands, in addition to the post pandemic worries. Our industry experts Louise Fruelund Hermansen and Rob Watson, are here to guide you through the world of customer journeys and how to attract, delight and keep your customers coming back for more – all key enablers for great retail experiences.
COLUMBINAR - ON AIR MAY 10, 10:30 - 11:30 (CET)
A 360° DEGREE VIEW: KNOWING YOUR RETAIL CUSTOMER
In this Columbinar our main topics involve capturing and unifying your customer data. You will get insights of how to build roadmaps to know your customers better and leveraging those insights for better decision making that will increase customer lifetime value. We will also forecast some future trends and what we feel it actually takes to improve and nurture your customers' expectations.